Top 10 Supply Chain Management Best Practices For Retailers

The dream for each retailer is to ensure a stable and uninterrupted running of stock at all times. The high volume predetermines the question of the growth of the retain they are either making or losing per assessment conducted often. However, supply chain management can be defined as controlling the flow of goods and services involving active streamlining supply-side business activities. To attain this, one should expect to gain a competitive advantage across the marketplace and build strength in valuing each customer that relies on them. Every part of the supply chain should be adequately managed, starting from the production, development, and information system required to direct these processes. The primary importance of supply chain management is that; it helps control the quality of the product, timing, inventory levels and expenses incurred. In our article today, we will discuss some of the top ten supply chain management best practices for retailers that would keep their businesses running.

Robust supply chain council.

For any business to be successful, the question of leadership is a key priority. With a robust leadership council, your retail business will always have a clear strategy for functionality and efficiency. Depending on the size of your business, identify some leaders who will take charge and responsibility for each department. For your leadership council to be efficient, ensure sufficient support to executive leadership that yields proper two-way communication and value demonstration in the business. Failing to have a leadership council breaks down both value demonstration and communication in the retail supply chain.

Ensuring your staff is qualified.

Your supply chain management stability depends on the efficiency of the staff you have hired to help you run your business. As the leader of any retail store, you have to ensure that supply management staff meets the required qualification and experience in the field. If there is a unique manner that you would wish to run your supply chain and store in totality, conducting time to time training will bring up the efficiency you are looking for. A well-informed and trained staff is productive and valuable within the business since they understand their value and not only their experience. A qualified staff always takes responsibility for any problem and offers a quick solution to cover up and keep the supply chain running steadily.

Use of effective modern technology.

The question of modern technology and questionable quality in the supply market has become alarming. Most retail stores that use online platforms to sell their products have failed to deliver quality products from time to time. To be successful as a retailer using modern technology, you have to work on quality first. Ensure that your products are of high quality before you supply them to your customers who have gone for online orders. Most people want to order goods and receive them from their comfort zone. Ensure your system is up and running to deliver urgent orders placed online for quick delivery or response.

Maintain reliability and a healthy supply relationship.

The question of consistency is unavoidable when it comes to reliability. Most customers want a supplier that they can count on each time. Understand your customers and ensure the goods they need are always there for them whenever they order for them. To achieve this, both parties have to work together to enhance a healthy working relationship. If there is a temporary shortage or technicalities, and your customers can bear it. A shared objective, two-way communicative, value, conflict resolution platform and measure of performance are the key pillars of a successful working relationship.

Cost efficiency

For each small business, the bottom line question in terms of cost is always key to them and helps them determine the price of the product in the market. As a supplier, you must focus on the total cost of ownership (TCO) and not the price. In most cases, the acquisition cost for most products and services is 25 to 40% of the TCO. The value of long-term supply over price has to be chosen wisely for the long run of the business, and it is advisable to get minimum profit but for a long time.

Collaborating in strategic sourcing.

According to J. Paul Dittmann of the University of Tennessee, a successful supply chain is created by incorporating talent, internal collaboration, technology, external collaboration, and change management. He notably claims that the critical point in getting more supplies involves the proper decision-making process. This will help you beat your competitors by far range.

Go for contract management under the supply chain

As a business person who wants to remain in the top-notch retail business, making contract deals with other retailers will help you prosper. The contract keeps the steady flow of both purchases and sells in your retail services or goods you are providing. It enables the business to ensure that arrangements are often maintained and collected centrally placed and reviewed regularly. It also helps in minimizing costs and reducing risks in a shared goal down the line.

Optimize inventory

When talking about inventory, we are talking about the money on your shelves and the carrying inventory, which totals up to the total cost. It would be best if you worked with your suppliers to emphasize demand planning and prediction as a mode of ensuring optimal amounts of inventory.

Ensure you conduct regular reviews

Conducting regular reviews in your business is very important since it minimizes the risks of the company. Reviewing your business more often will help you understand the market trends and what are your competitors offering. Reaching out to your customers for feedback in your business will help you identify where to put more effort. By doing so, you will be able to capture any emerging problem and solve it before it’s out of hand.

Establish positive environmental footprints

When conducting your business as a retailer, ensure that it contributes positively to the environment. Most retailers tend to forget the hazards that their production system has to the environment rather than focusing on the profits they are going to make. Each business has to be aware of its carbon footprints throughout its supply chain. As a retailer, ensure the safety of your workers and the society in totality is prioritized.


The retail industry has become so competitive across the globe. To survive in the competitive market, he has to set up a proper supply chain that keeps track of the trends. The world has become innovative and internet reliable. Ensure your business offers modern technology in the supply chain putting in mind good quality.

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